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Inspectors give new Ayr care home Christmas boost with report thumbs up

December 26, 2021


A new care home on the outskirts of Ayr has been handed the second-highest grading by the Care Inspectorate.

Greenan Manor, which opened its doors in January, was graded ‘very good’ across seven quality indicators.

It’s the second-highest grading a nursing home can achieve with 1 being ‘unsatisfactory’ and 6 being ‘excellent.’

The service provides nursing and residential care for up to 52 people.

At the time of this month’s inspection, there were six people living in the service.

An extract from the Care Inspectorate report said: “We saw positive relationships had been established between residents and staff. Staff were familiar with resident’s needs and preferences and provided support with warmth, kindness and compassion.

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“Staff worked well as a team and it was clear that the rights and choices of residents was respected.”

The Care Inspectorate also noted that management and staff were “aware” of the Scottish Government’s ‘Open with Care’ guidance and the positive impact on residents’ wellbeing when meaningful contact was “maximised” with the people who were important to them.

The report goes on: “Residents told us they felt safe and happy in their home. We could see that peoples’ right to make choices and direct their own support was fully embedded within the culture of the service.

“One resident told us, ‘I feel safe here, I am very settled and I feel at home.’”

In terms of infection prevention and control, the care home also scored well with the report reading: “All areas were found to be of a high standard of cleanliness. Furnishing and equipment were new and in very good condition.

“All residents had new profiling beds and mattresses were clean and fit for purpose.

“Good quality cleaning schedules and records were available evidencing robust cleaning routines, including frequent cleaning of high touch areas (for example, door handles, handrails and keypads).

“There was a good supply of personal protective equipment (PPE). PPE stations and clinical waste bins were readily available throughout the home. Clinical waste was managed in line with guidance.

“We found significant strengths in infection control practices.”

The Care Inspectorate did advise that, as a new care home in the area, there was “further work required” to “develop and strengthen” community links, including intergenerational relationships with local schools and nurseries.

Back in September, a member of staff from Greenan Manor was recognised for her outstanding dedication at the 2021 Meallmore Staff Awards.

Jaime Ireland, administrator at Greenan Manor, located on Tiree Avenue, was awarded for her exceptional performance since the care home opened in January, in the positive Impact category.

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