A18 works ‘ruining’ garden centre suffering huge loss of customers


A garden centre has seen a huge reduction in footfall ever since the A18 roadworks started.

The general manager of Oaklands Garden Centre in Laceby say the roadworks is hitting the business hard and more needs to be done to ensure customers know they are open.

The roadworks are set to last for up to four months as a new roundabout is created on Waltham Road, Barnoldby-Le-Beck.

Many have already spoken out against the disruption the construction work has caused with some saying their journey times have trebled because of it.

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However, a number of businesses are now being affected by the ongoing works.

General Manager of Oaklands Garden Centre, Richard Elwis-Drayton,

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General Manager of Oaklands Garden Centre, Richard Elwis-Drayton, said: “It’s been a complete nightmare since the A18 roadworks started for us. It’s absolutely ruined our business with all the bollards they’ve put up.

“Why do they make it look so intimidating for potential customers?

“On Saturday, I got that frustrated with it all that I moved the cones myself and I saw a much better number of customers coming to the shops. However, on Monday, the cones were put back and I had the same problem again.

“My biggest frustration is that they make it difficult for people to get through to our business.

“There might be a sign saying business open as usual, but everyone just thinks we are shut because of the cones.



Richard Elwis-Drayton at Oaklands Garden Centre where business is been effecting by the A18 road works
Richard Elwis-Drayton at Oaklands Garden Centre where business is been effecting by the A18 road works

“We’ve had people ringing up telling us they can’t get through and even when we explain how to get here they say the cones are just too dangerous to be weaving through.

“It just looks like a jail, you can’t get in and you can’t get out.

“It’s killed our business completely.

“With winter coming, it’s hard enough as it is. Normally we have people coming to us from all over the country, but this year is the opposite because of the roadworks.

“This sort of problem just wipes you out as a business, we’re just getting nothing.



Victoria Street in Grimsby

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“Now it’s just about trying to survive until March, which is going to be really hard with the way things are going.”

He said a big sign will help spread the message that the business is open as usual and can still be accessed during the works.

The roadworks are being carried out by North East Lincolnshire Council and their partner agency, ENGIE.

A council spokesman said: “We understand the disruption that traffic management can cause and are doing all we can to reduce the impact to motorists, businesses and residents.

“Following the comments raised, the project team will continue to engage with the business owner and work with them to consider any amendments to the existing traffic management to try and alleviate some of the issues.”

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